I have ordered a Motorola fire XT (order no BTP908814) from this site after checking out the prices in various online stores (27.07.2012). I have had a nice online shopping experience with Flipkart previously but this time chose to go with Buytheprice as the price was quite low here.
I think the mistake I made was that I paid the amount upfront and did not opt for COD. Its been 7 days now and my product is yet to be shipped whereas I was promised a delivery within 5-7 days. Their customer support is pathetic. Its almost impossible to reach them over phone as its always engaged and there is no 24x7 support.
I have mailed them twice but no reply till now. Finally I managed to get through today and the lady told that the product is not in stock and hence the delay. I should have been intimated about the unavailability as I would have liked to cancel my order then.
Just be careful about shopping with them and always remember to opt for COD as you will have more peace of mind then. And be prepared for a delayed delivery and only if you are lucky can you get through their customer care. I hope others have had a better experience with this site. I am yet to get my product and a little worried now. Will update later.
EDIT: Finally received my product today (06.08.2012). Product was packed satisfactorily and was in a good condition. Got two calls from customer care in last couple of days updating me about the status of my order. All is well that ends well. I would like to shop with them in future if I get a good deal, will just be more smart next time.
Just few points for prospective buyers 1. Customer care helpline is hard to reach and you should keep it in mind. 2. Do not expect very prompt delivery. I got mine in 10 days. 3. Save your worries and pay by COD. Hope my review has been of help.