Your review is Submitted Successfully. ×

Byju's

0 Followers
1.6

Summary

Byju's
Parveez M R@parveez08mohammed
Dec 09, 2022 08:11 PM, 344 Views
(Updated Dec 09, 2022)
Useless Services / Fake Promises

Dear irresponsible team,


I have mailed for cancellation on november 17th 2:26pm IST, your team is always telling they will connect in 24 hours. but they are not connecting nor cancelling. On top of that they are sending me link to pay the EMI, I have not got what promised, no one is helping me for cancellation of this course. I dont hesitate to put this email content on social media with all your email and whats app chat with fake promises.


Do cancel by today and send me cancellation email.


Sware of god I will post all content if no positive revert I found.


Useless service. Dear team,


Can you please confirm the cancellation. Its been long time I have been requesting, why its taking so long? Joining time your staff fell behind and calling, follow up 5 times a day for registration and to pay the initial amount. Now why same process not happening, please do the needful.


Regards


Parveez


Dear Sir/Ma’am,


Thank you for writing in. We have taken note of your request and will have a call back arranged from the concerned team within 24 hours. We request you to please reply to this email for any further queries, or you can also reach us on+91-9243500459.


Warm Regards,


Team BYJU’S


Kindly cancel the order as stated my previous emails.


Thanks


Parveez


Dear Sir/Ma’am,


We sincerely apologize for the inconvenience caused to you. We have raised a priority request with the concerned department, and they will resolve your concern at the earliest. We request you to please reply to this email for any further queries, or you can also reach us on+91-9243500459. Thanking you and assuring our best service always.


Warm Regards,


Team BYJU’S


Dear Cancellations team,


Kindly update on my cancelation process.


Regards


Parveez


Dear Sir/Ma’am,


Thank you for writing in. We have taken note of your request and will have a call back arranged from the concerned team within 24 hours. For your reference, the request number is 41895612. We request you to please reply to this email for any further queries, or you can also reach us on+91-9243500459.


Warm Regards,


Team BYJU’S


Dear Sir,


Hereby inform you that kindly cancel the Mehek course by today. We are not happy with your course concern to your service and failed in fulfilling promises as done before starting the course. Mr.Alzamamul Haque and Ms. Varsha were promised to allot a separate mentor every day for 45min. nothing has been done and no one responding me in the beginning itself how can I trust your service ahead. not a good experience with your service. Its been 3 days I sent whatsapp msg to Mr.Alzamam, no reply.


Please cancel it.


Parveez

(0)
Please fill in a comment to justify your rating for this review.
Post
Question & Answer