I have booked three international tour program through Caper Travel Company. First time I went to Russia, September 2021. Due to best tour guide, Mr Mark, That tour was memorable.
Second time I have again booked a tour due to past experiences and one of employ of this company, name Mr Ali, belongs to my native place. But I have seen much differences between Russia trip to Egypt tour. Third time, Mr Ali had said that, my company office is in Turkey and I have discussed to turkey official for best services and they have assured me for that. I have paid huge money about 5 lacks, excluding both way air tickets.
They assured me provide a best customised private tour program but they only booked hotels. That’s all. No any others satisfactory arrangements for touring. No Proper foods arrangement. No proper vehicles. They provide Tempo travellers for two person. Turkey Manager of this company is very careless against Indian tourists. He did not behave like a tour operator. I have reached 10 AM at Istanbul. According to Turkey’s tour program, my next connecting flight to Cappadocia was at 3.30 PM. Almost 6 hours waiting on airport. This was due to improper tour programs.
I have reached Cappadocia at 7 PM due to 1 hour 15 Minutes far away from Airport. Flight time was only 7 Hours from Delhi to Istanbul but in Hotel, We reached after 23 hours. According to tour program, they did not provide breakfast on 14th June.
My next destination was Antalya. when I reached there, no authorised persons of company was present at airport. After long waiting one of driver appear with a placard but they asked with me where should you go? This was very surprise for me. I have booked a customised tour, including hotels and all tour activities and Driver is asking where should you go?. I showed him hotel voucher, which was provided by the company and then he dropped me at the hotel.
Next day tour time was given by Turkey manager at 10 AM. I have said to him for earlier because morning is early in Turkey. But Guide came at 10.10 AM. I am very punctual on time and this was disgraceful for me. When I discussed with local people of Antalya, I found that most important tourist places, like world’s longest Aquarium is not included. Even Antalya is famous for world’s longest Lara beach and some others beaches but no any beaches are included in tour programs.
Company providing 5-star hotel but they are actually 3 stars and maximised their profits in cutting breakfast and dinners menu. They provided limited foods like Lunger.
So If you are thinking to choose this company, please think again on your decision. This company has no own guide. Their employees are guides, except Mark of Sent Petersburg. Turkey Tour programme is a very bad experience for me and now I never choose this Company again. Good buy Caper!