Horrible customer service by manikandan and capital honda omr. I called shyam and checked if I can come for test drive. He checked and said yes. I went all the way from sembakkam to srp tools for test drive. After going there at 5.30 they made me wait for 20 mins. After that manikandan came and told me that test drive is not possible as cars are parked inside.
When explained that I came from sembakkam he gave reason as if we take the cars out then I can go home only at 7. By the way only 2 cars were parked inside and easily they could have taken the car out. When I called shyam again he said I will arrange it. After waiting for another 20 mins and doing many calls again they came and said no sir not possible. Is this called customer service?