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Caratlane

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3.5

Summary

Caratlane
Saraswati @saraswati123
Jun 07, 2013 04:32 PM, 15233 Views
Must check weight and price before buying

No doubt that caratlane is having nice and attractive designs but whenever you are taking gold from any website u must go for purity check. You can be cheated. I bought a necklace from Caratlane and the price on website was showing appx Rs 36000. They had sale in March and they were selling that product for appx 21000.


Anyone will try to get gold in that much low price so I ordered and my trouble starts from that time, I got that after waiting for long time, when I have seen that product, I had doubt that this is not the same product which I had ordered. I went though the details which was available on their webpage and yes that was totally different. I thought that may be I am wrong, should go for purity check. I went to my local jeweler who had purity check machine and when he told me the price I was shocked. He said that was only for Rs 12000 may be less then that. I was paying that money in installments and that was a big thing for me. I was about to cry. I call their customer care and they only said sorry again and again. They said that courier person will come and take that product again. I asked that why their is so much difference in price  and they said we will see when we will get that product back.


First they wrote the price Rs 36000 on their website and the discounted price was Rs 21000 and the actual price was Rs 12000. Second their was 6 wired written on the website in that necklace and which they sent me had 3 only. Third they have not called me back and responded thats why there was this much big difference. They even dont care about the customers. I was personally advising people to buy jewellry from Caratlane before and some of my friends ordered also. Now I will never advise for that . Please take care people

(1)
Thank you for your review and taking the time to speak to us. We are sorry that we have disappointed you. It has been our endeavour to be the best when it comes to serving our customers. But, occasionally we slip and that provides us an opportunity to improve. We hope to serve you again in the future.
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