I ordered a Flora pendent from Caratlane& the whole experience was amazing.Special thanks to NAVIN JETHMLANI who ensured that I received the product before the committed date.Even though I had liked the product, i was reluctant to order it since the EDD was on Nov 10& I was scheduled to travel on that day.so I contacted Mr.Navin, who ensured that the product will reach me before time&he did exactly that!I can vouch for the customer service& the quality of the product of carat lane& would definitely order again.