CARIBBEAN HOLIDAYS INTERNATIONAL - SCAMMING PEOPLE, FRAUDS, CHEATERS DECEIVING AND DOING FALSE COMMITMENT TO THE CUSTOMERS AND LOOTED MY RS 2.95 LACS.
I am Hitesh Khatri(Ph no – 852795xxxx) &(Email – hiteshxxxxxx@gmail.com), resident of Pune writing against these cheaters
Caribbean Holidays International(CHI) with address - B 50B First floor, Kalkaji, New Delhi, Delhi 110019, Phone no - 1800 203 1299, Customer support: 011-4998xxxx, Reservations support: 011-4103xxxx with website - https://caribbeanholidaysinternational.com/
These cheaters called us in Hotel Sayaji, Pune on 16th July 2023, they had set up their trap in a nice ambience. Their salesgirl called us several times to just come for 40 minutes and to offer free coupons for Movie, two night stay and salon vouchers. And this is a big trap they have setup. We are Marketing professionals and hardly get trapped in bad deals, but once we entered their conference room not sure what happened, Rishabh Raina-Sales Head(Ph no: 600699xxxx), Shahrukh Khan-Sales Manager(Ph no: 830709xxxx), Ali- Sales Manager(Ph No: 88215xxxx). Firstly they started making eye contact and enquiring about our families & friends, then started to lure us with offers and once that is done they said we need 30 more minutes to let you know the details of the ownership plan, and then they brought us coffee and cookies, I am sure they had mixed something in it and the last thing we know they swiped our credit card made heavy payment of Rs 295000/-(with 24 months EMI) from HDFC Credit Card on 16th July 2023 and sold us the Holiday ownership plan.
When we came back home and realised what has been done, we called their customer care and told them to cancel the membership and refund our money Vikas Didwania(821979xxxx) & Vaibhav(962520xxxx) whose WhatsApp name shows Vishal Chauhan were the so-called relationship managers, but they denied it.
They did not give us any written agreement at the time of deducting money and took our signature deceivingly. We struggled for 3 months and decided to avail our first membership service since we had no option. We asked them to book a hotel on 14th October in our preferred Hotel as they committed, they can give any 4 stars & 5-star property except Taj & Oberoi but they gave us only 3 options that too Sub-standard and could have been booked by us from any travel site at a good reasonable rate. This started to aggravate our disappointment.
They committed to us that we can avail meals at a price of Rs 400/- per person on domestic stays and when we asked for it, they said it can’t be provided which was a further proof that they are cheating, doing fraud, and looting our hard-earned money. We now realised that these are scammers scamming people, deceiving, and doing false commitment to the customers.
We are extremely dissatisfied and are scammed by these people, they have clearly mentioned in the agreement that “If member are not happy with the services, they can cancel their agreement within 7 days of availing the second holiday by writing to us @ customercare@caribbeanholiday.com. Refund will be processed accordingly ”and now they are denying the same. I am going to file a consumer court case against them & lodge an FIR against these below scammers.
1. Rishabh Raina (Ph no: 600699xxxx)
2. Shahrukh Khan (Ph no: 830709xxxx)
3. Ali (Ph No: 88215xxxx)
4. Vikas Didwania (821979xxxx)
5. Vaibhav (962520xxxx) whose WhatsApp name shows Vishal Chauhan.