I had a bitter experience with carnation near mathahalli.
I bought a gold cheque book from the marketting guys who came to my house by paying Rs.699 and that was the starting point for my troubles.
I took my car for cleaning and servicing and gave it at around 11am at the workshop and they promised to give it back by 6pm. They made me wait for almost 1/2 an hour to take my car.
I got a message at 4pm saying that my car will be ready by 6pm and asked me to come and collect the car. I wnet at 6pm and the car was not ready, they gave me the car at 7.30pm that too without washing. they told me stories telling that there was some problem with the pump for cleaning etc.
They charged me Rs.3500 and said that because of the gold cheque book I got discount of Rs.125
They asked me to get my car again so that they can clean the car.
Problems:
Washing outside was not done
Cleaning inside the car was done but I could find the seats and dashboard as good as at the time I gave it for service.
On Rs.3500 I got Rs.120 discount as I paid Rs.700 in advance
The problems I explained them where at the same condition even at the time of delivery.
The incharge engineer asked me for the code which I got through SMS and I did not give him the code.
Next saturday I again went with my car and explained all the problems and agin gave the car.
In the evening I went to collect the car and saw that washing was still not done, but thay cleaned the car but outside was not clean even after washing 2 times. They told that the car cannot be washed better than this.
And the last shock was I was asking the incharge person whether the message was from his number, he took my mobile to check the number and opened messages and got the code I got in messages.
Please be careful. Never go to carnation.