I was purchase this AC approx 3 years ago in 2014. Still I didn’t do any service including free also. AC is running like charm, without any problem. I almost using this AC in summer only most of in the month of May and not using full year. Still not having any issues till date. Its cooling in just minutes. Purchase in Croma mall in Mulund for Rs. 34500+ 1299 for extended warranty. Customers care is also very responsive. I strongly recommended to all this AC.