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CARS24

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4.2

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CARS24
Ganesh @vganeshv69
Apr 24, 2019 07:27 PM, 2664 Views

CARS24_India Cares

CARS24_India is working closely with MouthShut.com to enhance customer satisfaction.

Cheaters...be careful dealing with them

I went to Gurgaon Cars24 situated near Hero Honda Chowk. I went to sell my Wagon R. My car was in excellent condition. Upon doing test drive, the executive Gurdeep Singh screwed up my car. After inspection and when i got very less quote for my car, my car could not move. When i asked cars24 people, they say the clutch is not working and when i confronted with them they refused to own responsibility. Eventually i have to get it towed to Maruti service centre and had to pay 5000 to get the problem fixed. Kindly ensure you don’t get into their trap and especially be careful when they do test drive.


I will never going to recommend this company. I eventually sold my car to a dealer about 20% more than what cars24 quoted.


Be careful..be careful dealing with them.

Issue Resolved
(1)
Dear Customer,We're really sorry to hear about your concern.This is upsetting and we apologize for the kind of experience you had.We at CARS24 always strive to give the best experience to our customers.Please help us with your contact details/appointment ID at contactus@cars24.com so we can highlight your concern with the relevant team.Please be assured that we will take corrective measures to make your experience better with CARS24.
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