Hi Team,
I regret to inform that my experience with cars24 till now has been horrible.
Appt id 9999320215
I visited the place on 8th june. There was a cherry coloured i10 registration number HR26 1439 for which I wanted to take a test ride however it didnt had the petrol.
After that Rizwan followed up on the car and since I was outstation wasnt able get back.
I followed up again and it was informed that the car has been sold.
I visited the premises again on 16th June, to my surprise the car was still there and when I asked for test ride the key went missing.
So apparently I visited twice to the cars 24 office spending around 2-3 hours and what I get in return was nothing but a bad experience.
Then I visited again and took the test ride and I liked the car.
Now price negotiation-
Deal price was set to 168000 with Rizwan.
Abhishek kept on telling that he doesn’t know how he quoted that amount.
After telling all the matter we finally settled for the same price.
I swipped the card for the amount however 8000 was charged extra.
Funny part is they were asking for additional 160 since card was swipped by them for additional amount.
Now came the delivery day-
After confirming twice/thrice I came to the garage and more documents were required so I asked my brother to come over waited 5 hours got the documentation done and then again key went missing waited for another hour and then tried to start the car it had no petrol.
I paid 8 thousand extra which is not sure when it would be returned
Wasted almost 5000 for transportation 10 times to and fro from noida and got nothing on delivery date.
And I was asked to leave the car there and it would be delivered at 10 PM.
No one in the entire organization knows the rules follow the protocols or even care about customers.
Initially they claimed that they take only 4000 as dealership but there is nothing as such because they bargain as if we are at flea market or some fish market. Regards,
Harmohit Singh