CARS24 SERVICES PRIVATE LIMITED is working closely with MouthShut.com to enhance customer satisfaction.
I purchasedmaruti zen estilo on 28 aug 2021.withing 3 months. First baytery was completely discharged and i was stranded and when i called they said we will come after 3 days and Road side assistance i have to pay. When the road side assistance call. He said cars 24 will reimburse the repairing amount. I asked for bil. He saod not required they will pay i already had a word and when is asked they said we need a detailed bill to reimburse. I let it go. Because it was just 800 rs. Now the ac stopped working. They sent someone to pickup on 29 nov and it is already 6 december and it is still not repaired and when i call they just say we have escalated and somewill call me within 24-48 hours. But nobody calls. I tracked the service center and called them and they said cars24 has not given approval for repair yet. He is waiting for 4 days and within 3 months ac stopped working and now i have to pay 4450 rs for the repair. Pathetic they dupe you by selling you theae kind of cars