On 30/11/2013 afternoon I did booking on call for outstation car from Bangalore to Mysore.
booking got confirmed and I received confirmation mail from them in few minutes.
Journey: Bangalore to Mysore.
Date: 1/12/2013
Pick up time:6:30 am.
On the same day 30/11/2013 evening called them on 08882222222 to confirm my booking again and they replied booking is confirmed and as per company norms will get vehicle and car detail before 2 hour of journey.
1/12/2013: morning 5 AM I did not receive any vehicle details. So called them again to know the issue. Their executives gave multiple replies:
1.We do not have vehicle bz some x company has done lot of booking so we cant provide u vehicle.
2.We cannot give a driver for morning 6:30 am, as its too early and on Sunday, its an off for our drivers.
Overall experience is pathetic, unprofessional as they cannot stand on there words and cancel your booking without informing you. Even in such situation they do not call and inform you about such a situation.
BIG NO for this vendor.