Tried twice and have same experience both time. Complete scam. Poor service. Here is one experience. Delay in arrival and executive arrived 2 hours later than the promised time. Price quoted online was 17600 and after evaluating, executive mis stated that the screen is bad while it was a perfect screen and brought the value to 4200 and the started negotiating that he can bring the value to 4800. Complete unprofessionalism and these guys are cheaters. I would rather sell my device on Olx or will give it away to the needy for free.