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CashKaro

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3.1

Summary

CashKaro
Sep 16, 2014 05:23 PM, 3402 Views
(Updated Sep 16, 2014)
Snapdeal does not support Cashkaro.

Snapdeal does not support Cashkaro.  For publicity sake they are keeping them in the list of companies. They advertise that snapdeal gives 10% cashback.


The letter I received from Customer Care of Cashkaro is enclosed herewtih. Hope you are well. This is regarding the Missing Cashback Ticket that you raised for your Snapdeal transaction.


We can see that you visited Snapdeal via CashKaro and that is why you were able to raise Missing Cashback ticket for this transaction however, Snapdeal has informed us that this transaction has unfortunately not tracked on their end, so they won’t pay us commission for it.


They believe one of the Terms & Conditions listed here(https://cashkaro.com/page/Snapdeal-terms-and-conditions) have not been followed. As you know, we pay Cashback from the commission we get from brands. Since we aren’t getting commission for this transaction, we are unable to pay you Cashback for the same.


Snapdeal does not accept any Missing Cashback tickets, hence we will have to close your current ticket and it will show as ‘Resolved’ in your CashKaro account. Please note if the Cashback corresponding to the Transaction has already been added manually in your account, it will be marked as Cancelled. Our sincere apologies for the trouble, sadly we are bound by Snapdeal’s decision which is final.


Below are some common reasons why Snapdeal Cashback does not track. Would be great if you can ensure these are all followed so that in future your Cashback always tracks normally:


1) Add products to your Snapdeal cart only AFTER clicking out from CashKaro.com, not before that. Sometimes  our users go to Snapdeal directly, put products in their cart, then come back to CashKaro.com and click out. This disqualifies Snapdeal T&C & your Cashback will not track 2) Do not visit any other Cashback, Coupon, price comparison or deal site after clicking out from CashKaro. Even if these sites are open while you are shopping via CashKaro, the sale can wrongly be attributed to them instead of CashKaro.com. Hence, we won’t get commission and your Cashback will not track


3) Always login to your CashKaro account and click-out to Snapdeal’s website before each transaction. Shop in the same session as you click-out


4) Cashback is not applicable if all or any part of your order has been returned or exchanged irrespective of the reason of return/exchange. Cashback for the entire order will be cancelled even for partial exchanges/returns.


To see further details please click here: https://cashkaro.com/page/Snapdeal-terms-and-conditions.


Apologies for the inconvenience again. Please do let us know if you have any questions at all.


Kind Regards,


Akanksha


Snapdeal Cashback Terms and Conditions:

  • Initially all transactions will track at 2% Cashback. Your Cashback will automatically get updated to the right rate/amount at the time of confirmation

  • Snapdeal does NOT accept missing transaction tickets. Unfortunately we will not be able to resolve your Snapdeal missing transaction ticket.

  • Snapdeal Cashback is not paid on VAT, Taxes, Delivery charges and any other administrative charges.

(1)
Dear Gangadhar, hope you are well. Thank you for your review. We understand your disappointment regarding the rejection of your Snapdeal Missing Cashback claim and we apologize for any inconvenience caused to you. Snapdeal is one of the retail partners of CashKaro and they do pay Cashback on the transactions that customers make via CashKaro. Under rare circumstances, Cashback fails to track automatically because of slow internet speed, when a browsing session expires unexpectedly or when cookies and temporary files are not cleared regularly. Snapdeal firmly believes that their systems are perfect in tracking the transactions and that not following all the terms and conditions results in Missing Cashback. If a transaction is missing with any other retailer, we raise a Missing Cashback ticket to claim Cashback for that transaction and mostly we get paid for it. However, Snapdeal does not accept any such Missing Cashback tickets because of which we do not receive any commission for the same. So, we need to follow the terms and conditions set by Snapdeal. Hence, this is the reason your Missing Cashback Ticket got rejected. Whenever a transaction is tracked automatically, we pay Cashback on that transaction.Feel free to drop in your phone number at contact@cashkaro.com and we will be more than happy to explain and discuss this issue further over the call. We desire to serve you in the best possible manner. Thanks, Team CashKaro.
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