CBaySystems is the country’s largest clinical documentation solutions provider. Established over a decade ago, has the ability to adapt to constantly changing customer needs, scalability, large footprint and stringent security and compliance allows it to offer significant cost benefits to its quality conscious customers.
A HIPAA-compliant, ISO 9001:2008 certified company, CBayIndia is part of the over$400 million Medquist Holdings Inc, a leading provider of integrated clinical documentation solutions to the U.S. healthcare system. It serves more than 2, 400 hospitals, clinics, and physician practices throughout the United States, including 40% of hospitals with more than 500 licensed beds. Its tailor-made solutions are scalable from small physician practices of fewer than five physicians to large acute-care facilities with over 5000 physicians.
It has over 10, 000 medical transcriptionists(MT) and medical editor(ME) in 39 CBay India global delivery centers located across 9 states in India. Of these, 10 centers are owned by CBay, and the remaining are owned by its partners. Its partner network in India is highly trained and professional, adhering to the same standards and processes followed by CBay India in its owned centers.
A pioneer in the outsourced medical transcription industry, its constant focus on quality has resulted in state-of-the-art technology and rigorous employee training programs that impress even the most demanding healthcare professionals and institutions in the developed world.
CBay India has the distinctive reputation of having trained over 20, 000 medical transcriptionists across India since its inception in 1998. At a time when medical transcription was falling out of favor as a profession in the North American continent, CBay India put in place top-of-the-line training infrastructure that could generate enough local talent to support the increasingly strained global healthcare system. Its sophisticated, standardized training tools and techniques are scalable to accommodate the massive increase in our talent pool while simultaneously maintaining and improving the quality of its delivery systems.
It has also invested heavily in building best-in-class, proprietary, technology solutions, a feat unheard of among other medical transcription companies in India at the time. It is also an early adopter of voice recognition and automated speech recognition(ASR) technology. It is also one of the first clinical documentation solutions company in India to implement Six Sigma.
Such foresight on its part has facilitated a smooth transition in the US medical transcription profession from a local business model to a global, standards-based, process-driven industry supported by the very best technological tools.