As an end user I found ccavenue service appaling. I have been billied by Astrojyoti.com via ccavenue. They provided no acknowledgement to the order. Astrojyoti have never delivered the product I ordered. They have never responded to my e-mails. However, my credit card was billed for Rs 1300.
I have subsequently complained to ccavenue. Not a single response from ccavenue either. Neither company have responded to my follow-up e-mails (none at all).
After complaining directly to my Credit Card company I have been refunded the charge. Nevertheles I would never trust astrojyoti or ccavenue again. Never Never Never. This kind of behaviour gives a very poor confidence to the whole of online purchasing.
ccavenue is great news for those suppliers who want to run scams or rip off the poor consumers. I hope that consumers are warned about using this kind of service.
What is the experience from other users