I have LOVED this product so far. I have also tried many many different, organic, and expensive cosmetic lines and thus far this product has surpassed ALL of them, it is so gentle on my sensitive skin and is perfect at keeping moisture in for the upcoming winter months! A good choice for all skin types! The cream however is a little greasy for me. Overall though it was a very good, solid product for my skin as I was recently introduced to it through my dermatologist..a good choice, but I can see how it might not really dramatically improve severe acne skin. I however only have mild blocked hair folicles on my lower jawline and chin, so far it has seemed to gradually improve those areas. Coupled with Cliniques dramatically diff. moisturizer and also oil of olay’s sensitive skin formula I think this new cleanser fits right in very nicely. Cleansing yet extremely gentle, does what it says it will do!