It’s more of a one way ticket if planning for his hospital. My grandmother was admitted here for gall bladder stone (acute Cholestytisis), mild sepsis and urinary tract infection. She was admitted under Dr Jayanta Paul - I have serious doubts whether this person deserves to be called a ’doctor’ or a third grade sales person.
He suggested surgery which we refused owing to her age (87), cardiovascular and kidney issues. We requested for conservative treatment for her infection as that was the only alternative we were having after taking options from multiple doctors regarding this case. However, even after refusal he continually pressurized to proceed for surgery.
The surprising fact here is that the surgery was also disapproved strongly by his senior - who also visited my grandmother during her stay. Dr Paul and his companions who happened to be the floor coordinators of the hospital or in plain words sales guys of the hospital still kept on pushing to surgery. Dr Paul also THREATENED that surgery if not carried out will require multiple surgeries in the future.
Her treatment was neglected in this regard and due to negligence she developed severe breathing issues and high pulse rate which was caused after she was given food on doctor’s advice after she being on fast (IV fluids only) for 4 continuous days. She developed severe sepsis/septicemia.
A different story starts from here when suddenly a whole lot of new doctors were consulted who advised a new set of test including CT scan of chest, though she had raised creatinine levels. Hospital staffs called us at odd hours and pressurized us to give consent in this, blood transfusion, etc.
We signed DAMA and moved her to a different nursing home where we were told her regular medicines for hypertension and heart (she has two stents implanted) were not given properly during her stay. Also, she was given insulin even though her sugar level was not in the range for insulin administration.
Her condition worsened day by day clinically and the most disgusting part here is Dr Jayanta Paul under whom she was admitted visited her twice during her 5-6 days stay here and hardly spoke with us for 2 minutes during her entire stay.
It doesn’t end here when we signed DAMA (Discharge against medical advice) - the authorities forced us to write that we were satisfied with their services and moving out due to second opinion (at first we mentioned about doctor’s negligence where they said this would not be approved and patient will not be released). At that time releasing her was the topmost priority so we had to do as they told us.
Lakhs were shelled out and only to worsen the condition. People go to hospitals for emergency and expectations of good treatment and there exists hospitals like these which are utter disgrace.
Among all the negative points there is one positive point - nurses and RMOs were really supportive and caring.