The worst ever experience I had with Chennai Packers....relocated from Jaipur to Coimbatore....had to follow up for 2 days as the truck never came as promised (Break down / No entry / Permit issues) and finally it arrived after multiple follow-ups...
Packed it up and the supervisor (Ravinder) wanted full amount to be settled before moving the goods out, where as the business development executive (Madhu) said not to pay in full. Ravinder says only if I pay in full the truck can be moved, tried reaching Madhu and he dint answer the call, dint have an option and I had to pay in full. finally the truck moved out by 3rd July.
They promised delivery in 8 days and am still waiting till now (21st July) for delivery in Coimbatore...when contacted Madhu (he answers calls only once in a while, you need to be patient to reach him), he gives somebody else number in Chennai to coordinate and he also does not answer.
After several attempts they keep giving promises that it would be delivered in a day or two every time you call, they keep blaming the other supervisors or the city in charges etc....finally they gave me a number in Coimbatore to coordinate and he too after several attempts answers finally and promised it would reach on 20th evening and 21st morning and 21st afternoon, today when I called he says he does not have manpower to do unloading and unpacking.
Still I don’t have a clue on what happened to my car...it had been sent on 2nd July and its almost 20 days now....they leave the customers guessing...not sure if my goods are going to be safe...
Also not sure if its the same truck or goods had been shifted here and there...my sincere advice to people going in for Chennai Packers to refrain from them. WORST EVER EXPERIENCE I HAVE HAD