I lost some of my items during the shifting process and when asked it will be blame game finally they will blame us (that is the most ridiculous part). The MD Mr Kumar is very arrogant and gives the most irritating answers. No proper response, Delay in delivering the goods, Very poor customer care and no ethics.
All the clauses in the agreement will be entirely favorable to them and none of it will be favorable to us. They asked extra money for every shifting we did, due to some issues we shifted first our vehicles and secondly the household materials.
We paid every time around 200 rs as tip for the people. For shifting the car we ended up paying 500 rs. So overall for tips alone we paid nearly 700 rs. I have seen few customers giving a 5 star rating for this packers I find them really lucky that they were able to get a better service.
However, I bet majority of the clients were disappointed or unhappy. So my sincere suggestion is do not avail their service.