They are the most awful service providers! They delivered a very small and very withered bunch of flowers more than a day late. Their customer service is non-existent. Their phone lines are not 24*7 as claimed. Their messaging service claimed haughtily they may not deliver at the exact specified time, but they do effing "guarantee delivery" within the specified day.
It was all total BS! I filed a dispute with my bank and got my money back when the florist shamelessly took the money even after being yelled at and turned away without accepting the "flowers" upon delivery.