CheQ, once a rewarding app, has become a disappointment. It started off well, offering fee-free credit card bill payments, but it has now implemented a high 0.2% charge on bill amounts as processing fee, which is excessive. Moreover, the app has increased the minimum coins required for redeeming rewards for most of the vendors, seemingly as a gimmick.
CheQ’s initial appeal was its fee-free credit card bill payments feature, setting it apart from competitors like CRED. However, the recent introduction of a 0.2% charge on bills has left users feeling cheated. This shift contributes to the app’s promise of convenience and affordability.
Furthermore, the decision to raise the minimum coin requirement for redeeming rewards feels like a gimmick to deter users. This approach erodes trust and suggests that CheQ is more interested in its own gain than in genuinely rewarding loyal customers.
While CheQ still has a user-friendly interface, recent changes in fees and reward redemption have tarnished its reputation. Users seeking genuine rewards may turn to alternative platforms that prioritize their needs.
In conclusion, CheQ’s transition from a promising app to a disappointing one is disheartening. The introduction of a 0.2% fee on bill payments and the increased minimum coin requirement for rewards suggest a shift towards profit seeking. CheQ must reevaluate its recent changes to regain user trust and loyalty, or risk losing users to more rewarding alternatives.