I have just purchased an Optra Magnum and much to my surprise infact the surprise of anyone buying a new car, I had to pay for my 1st Service. You heard it right the dealer got me stuck saying that the car had not been purchased from here and therefore I cannot service it for you. I tried convincing but I failed and despite my various calls to GM India it failed to find a solution and I had to ultimately pay and get back my car. My Ac is not working and there is a bulge in my tyre to add to my woes.
They just dont seem to bother and I have no clue why are they in Business if they cant take care of thier customers. After spending over 9 lac I was aghasted with GM. Friends dont ever buy a GM car if you want to be happy after purchasing the car. The product is good but you need support throughout the lifetime of the car which this company is not capable of doing.