You might have heard the name of Rohan Motors if you stay in Noida or NCR. This name is visible in almost all the vehicles as they are very smart in advertising. But the fact is that they are not only smart in that area but they are also smart in exploiting the customers in the service. Some days back I had given my vehicle to them for a check up. The vehicle was not having any problem as such but it was a routine sort of check up. The problems that were indiacted by me were never attended though they kept my vehicle for two days. The vehicle came out of the workshop with a heavy payout . When asked why there is some sound in the silencer the answer was that the silencer is required to be replaced.
After brnignig the vehicle back I observed that the music system is not working. Moroever I never felt from the driving that the vehicle is fresh from a workshop.
I was very much disgusted with the quality of service . It was worse than that road side mechanic. After some days I received a phone call enquiring how my vehicle is running . I described my experience and asked them if they can do something. Never again came the phone call.
In the busy life of NCR it is very difficult to devote so much time for the maintenance of vehicle for a working professinal. And when these type of service centers who have the motto of extracting money without providing quality service, come to play, it becomes more difficult to have a peaceful drive.
I share this experience because many customers must be facing the similar situation as I faced. Now I have settled with road side machanic at Gijhod after making some experiment here and there.
Ashok