I am an existing user of your Blackberry Torch 9800.
An active Mobile user and a Sales Professional working in an MNC, I have been using Smartphones for close to 10 years now.
When I brought this phone last year, I was under tremendous pressure from my Friends and Peers to check out an iPhone 4/3GS or an HTC Desire HD with an Android or a Nokia E7.
I decided on Torch considering the mail/messaging and considering that Balackberry always gives its customers something unique/innvovative
While my experience with my Phone has been OK, I am now shocked at the way a Blackberry customer is left hanging high and dry.
I feel miserable and regret buying a Torch because
a) My friend who bought the iPhone has got a free OS upgrade to iOS 5.0 with SIRI
b) My friend who bought the Nokia N8 and E7 got a free OS upgrade to Symbian Anna
c) My friend who bought the Android Phone is getting free upgrades to GingerBread and Icecream Sandwhich
I who have bought a Blackberry (at a higher price than similar models) now is stuck
* I have a phone that has a processor that crawls
* I cannot upgrade my OS to Ver 7.0
* I cannot Trade up my phone as nobody even wants to touch it
I hope you understand the dissapointment and trauma that I face. I dont know..Should I think that
a) Blackberry does not care about its customers (like Apple, Google and Nokia)?
b) I made a mistake buying a BlackBerry?
Anyway Beware of RIM..Their OS 7.0 also will move to QNX and I heard that also is not backward compatible..!!!