I am using samsung 1.5 ton ac which I bought 3-4 years back. last sunday(1.6.2008) what happned is I was enjoying my sunday(day time) at home garden with my family. I put on the ac before enjoying in the garden. When I came back in my room what I saw is my room was full of black smoke and ac was giving noise(like steam). The scene was very horrifying for me. If I was in the room with my family at night then might be that smoke may have killed us.
I immediately called samsung customer care and informed about the incident then the customer care representative registered my complaint and told me that due to sunday no one can visit at the sight, on working day some engineer can come. Thereafter when their representative visited & checked the ac. After which he told that this is the problem of gas leakage. But he has not given any satisfactory answer that why this all has happned and has taken the matter very casually. Even I told him about black smoke that can kill anyone.
Just imagine when u are sleeping and this kind of incident tooks place(your room filled with black smoke). Definately no one could survive in this kind of incident.
I must advise you that never buy samsung ac as these can kill you.
Khushneet Jindal
9988438089
#416, NGM, Patiala