We were offered an 1 for 1ticket coupon from Hypercity for the purchase of above Rs.2500.
The coupons were valid from Sept 1st till end of Sept, Monday to Thursday.
I went to book a ticket on 31th Aug for a movie on 1st Sept, the guy in the counter told that the coupon can be used only from 1st Sept and asked me to come the next day and book the tickets.
I went there on 1st Sept (Thursday) to book a movie, the guy in the counter refused to honour the coupon saying it is a public holiday, this coupon can not be used.
There is no such condition mention in the back of the ticket, when asked about it to the manager, he simply refused to accept the coupon. There were atleast 6 people arguing with him for the coupon purchase.
Inspite of me checking with them the prior day if it can be used the next day, they made me an idiot for travelling all the way to the mall and hear from then that the coupon can not be used.
It simply shows their unprofessonalism and the manager keeps saying, pls note down my name and you can complain about me.
Bad experience..be careful before dealing with their promise.