This is to inform you that Citi bank is bunch of fraudsters. I have Citi bank premium miles card. I purchased an international flight ticket in March for their travel partner GOIBIBO for which they provide 10 miles for every Rs. 100 spent however the bank provided only 3 miles for every Rs.100 spent therefore what’s the point of having a travel card.
I raised this with their customer care and they are never got back to me. Then I purchased another flight ticket from an agent in New York. The bank charged over INR 5000 extra over my flight ticket which is ridiculous. I understand this is travel card especially for flight tickets and hence at-least the flight tickets should have some leeway.
I have done spent lakhs on this card in last one year and I m sure the bank made a handsome profit through this relationship but they don’t even provide any what they initially promised. I would also like to point out that they have a lot of hidden charges and u can’t expect them fair with what they charge you. Hence I would highly not recommend any Citi bank product until u have wanted to face similar issues.