This is one bank which has made my life much easier .
I am talking about Citibank Suvidha option which was introduced some two to three years back !! I was operating with Timesbank but it was very user unfriendly !! I came across this bank when I joined a new company some two years back and I have not regretted it since then !
Firstly this bank has got ATMs all over . There are more than two hundred ATMs in Bangalore and if one ATM crashes you got just another one round the corner !! Most Of the ATM centres have a kiosk through which you can deposit money or transact on your account or pay your electricity and phone bills.
The best part about Suvidha is the Debit Card. It’s a much better option in comparison to a cedit card. Your spending urge is controlled and it works like a credit card .You dont have to keep on withdrawing money from the bank. Most of the shops in Bangalore accept Suvidha Card and well you get lots of discounts on products if you use this card .. A good marketing strategy but then hey it makes life real cool !! When you use this card it automaticaly debits money from your account so if you dont have the money in your account you cannot use your account. So you keep track of how much you are spending !!
The ATMs are open 24 hours ... Another interesting thing about the ATM facility is that you just have to swipe the card in and out .. the card is not taken in for veification. The data is verified as you swipe in and out and if you forget your password for any reason , your ard is not retained, your account just gets locked till you can open with your password. Personal loan facility is also a good option with schemes happening every now and then.
Now lets come to the service. Service is available 24 hours over the phone . Tele banking is another convenient option. It helps you to transact with your account, order a cheque , check your balance, change password, change ATM pin , order statement , etc all over the phone !! Internet banking facility is another cool facility. The minimum amount you should have to open an account is 1000/- but for a salaried individual whose company has the policy of crediting the salaries to this bank, you dont need any money to open an account.
This bank is very famous in Bangalore. I dunno about the rest of India but I do hope this concept catches on because it is very user friendly and very convenient