I was a citibank Suvidha customer for around 5 years. I think I maintained an average balance of 1 lac during this period. But suddenly they are not happy with the revenue they generate from me. They want me to pay 500 per month. They are innovative in charging you. They sent me a message informing that my account will be converted to a new account which requires a balance of 2 lacs. If the balance falls below this they will charge me 500 per month.
I talked to their customer service. They tell it is a business decision. I do not know whether it is legal to change the relationship with a customer in between. But why bother with a bank which does not want me as a customer. But I felt others should know about this bank if they plan to open an account. There are many other better banks.