I thought I will approach Citibank for a home loan and applied on the internet, I got a alert that I would be contacted in 2 days time, when nothing happened for a week then I called their call centre and told them no has contacted I was given a very amusing reply that I should have contacted the call centre, anyway after that a executive called me for appointment, after fixing hte same he didnt turn up for 3-4 days, this was when I was in urgent need for a home loan.
After collecting all documents I was told it would take 4-5 days but nothing happened till 7-8 days and both the executives didnt pick up the phone after numerous tryings.
After 8-10 days I was told that one document was required which was the Completion certificate which I got and tried to contact them by calling / smsing but no one responded for 4-5 days.
Finally getting fed up I decided t approach HDFC from whom I finally closed the deal.
I have decided not to use any shiti sorry Citi bank products- please follow my advice - thanks