Hi I applied for my son for a ready credit card as I saw an add on Austar which said 5.9% interest for 2 years. I phoned and was advised that the credit could be used to pay off an existing loan. Sounded great. My son applied on line for $12000 to pay off an existing loan which I was informed they would pay out. He has an income of $50000. The only loan he has is the one he is paying out for $12000.Told by Citibank via email that his application was conditionally approved. The card arrives in the mail. At no time does it say how much is approved so one would presume that the $12000 is approved. You activate the card but it still doesn’t state how much is approved.
Phoned them to find out that $8000 is approved and if you want to pay off an existing loan that only $6400 is approved to do that. Informed that he can dispute the amount if he wants but it will be a process. At this stage my son hung up the phone. Called back again to find out that he is now required to pay the $69 fee for activating the card. When I attempted to speak with the person even after my son had given permission for me to talk to them, he was told he needed to put it in writing before they would speak with me. Was then told that Customer Relations will call in relation to the $69 fee as he wants to cancel the card. We will wait in anticipation I am sure.
Please be aware as I am going to take this false advertising much further.
DO NOT TAKE UP THIS OFFER!!!!