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Citibank

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Citibank
Abs @rinkushah4u
Nov 12, 2007 11:51 PM, 3428 Views
(Updated Nov 13, 2007)
Citi Rupee NRI - BAD CUSTOMER SERVICE

Zero balance for 10 years! Send money on Diwali so your family can use it at least before Christmas !!!!


I sent Money via ACH transfer. I have real bad experience with customer service. Before sending the money, I was told that amount will be available after 4 working days of remittance. Actually when I calledafter 11 days hey said that its 4 working days after withdrawal. Money was not available even on 6th working day.   2nd bad experience.


I gave all the information details including remittance no. to my dad for inquiry at Indian branch location. Customer service representative asks about Telegraphic transfer no. after all this. I don’t understand that even after giving all details the staff is not able to figure out difference between ACH transfer & Telegraphic Transfer.   I feel like that I should close a/c as earliest and recommend to as many people as I can.   Thank you for great service !!!

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