Horrible experience. I booked a ticket from Kochi to London via their portal, while booking it did not show its a zero check in baggage, booked for ethihad.later once I booked I realised I can carry only 7kg as cabin baggage. real cheating customers.
I talked multiple times with customer care executives and asked a solution and they offered 20k extra for 10 kg bag.
such a pathetic service and horrible experiance.never ever take tickets through clear trip and think twice before take ethihad as well.