Cleartrip.com is a pain. These people are bad at refunding money. I recently filed a tdr with them for which I kept following them infinite number of times. irctc had already refunded them the money but they did not credit it to my account. when asked, they blamed it on my bank. I checked with my bank and they told me that cleartrip has not credited any amount and if they say they have, they should send a mail stating the same. I called up cleartrip to send the mail, which has not arrived till date. I am not following up with them anymore but want to warn all the users against cleartrip.
Oonly get online reservations done, if u want ur money stuck. irctc.co.in is a better site... a bit slow but fair.