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Cleartrip

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Cleartrip
Amaresh Kumar@amaresh_nitjsr
Dec 24, 2015 08:58 PM, 11320 Views

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ZERO REFUND FROM CLEARTRIP

I had done my hotel booking from 30 dec to 2 jan at DIGHA having Cleartrip Id: 15120329348. I had booked one AC cottage room but the hotel by  telephonic call received from  the hotel mobile  no as mentioned in their voucher  on 4-12-2015  had changed the booking from ac cottage room to two room.  As change in the rooms forced me to cancel my plan as I am travelling with 2 children and two room is of no use to me and hence I requested  them to kindly cancel my booking.


Now as per mail the  cleartrip has given me refund of RS 0 . As hotel itself has cancelled the booking of my room  then why should cleartrip penalised me for this. I  think the clear trip with the hotel are using means of fraudilism.

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