My kid Ibrahim Ahmed had taken treatment at Clove Dental for ~ 3 years with Platinum membership & based on 3 years interaction, I am summarizing my experience
1) Initially, specialist ( Pediatric dentist) came on visited center & started the treatment.
2)Initially specialist will be available as per customer request on visited center.
3) However once treatment started, they asked to visit different centers to complete the treatment or wait for weeks.
4) Sarita Vihar is near my home. But I had to visit other centers most of times like Lajpat Nagar, CR Park, Nizamuddin etc.
5) Specialists are not available after 5 pm. So kid/you have to take leave from school/office for treatment.
6) My Platinum membership is valid for next few months. But I have decided to search some alternate good center where specialist are available as per schedule. There is no schedule at Clove.
7) As per Clove business model, for treatment kick off, specialist will visit as per customer request. Later on, customer have to visit as per their advice to different centers to complete the treatment.
8) My advice to Clove Management, pl keep 10 centers instead of 100 centers with availability of specialists.It is not good to trap customer in center near to his home & then ask to visit different centers for treatment completion.
Regards