PATHETIC SERVICE!! PATHETIC CUSTOMER CARE!!
Firstly the website is just as pathetic as their customer service is. Was not able to place the order for days and after contacting them 1000 times, their customer service asks for several proofs like the screen recording of why was i not able to place the order, the app versions etc.
PATHETIC logistics and return service. Their courier partners are so arrogant and just refuse to take all items back when we apply for return or exchange. And after contacting them several times for pickup arrangement (because the product is of no use to us since we got the exchange product too from their side) they just denied about arranging the pickup and were asking to ship back the product and bear the shipping charges. This was the solution provided by then after calling 10 times.
One thing they are best at is - asking to wait for 24-48 hours. DISGUSTING SERVICE.