Recently I got a chance to interact with Mr. Arun Nair, Senior Manager, Marketing, Club Mahindra. I used this opportunity to discuss certain reservations I had about timeshare membership
In this post Im publishing Club Mahindras official response to various concerns Id raised about their lifetime membership. Ill leave it to your descretion as to how convincing the reply is.
Excuse me for wrong category.
Q1. Me: I understand that youve read my post on Club Mahindras timeshare membership. Youre very angry with me for that? Do you think the post is making baseless allegations?
Arun: The Mahindra group overall, and we as a part of it, have a customer centric approach. So, I do not think viewpoints engender anger in us. What we do believe is that we would like to apprise you of facts so that your view is then an informed view. I am sure your motivation is not to sensationalize through baseless allegations but to highlight your views to fellow netizens. We have a high degree of respect for social media and its participants and hence are taking efforts to familiarize them with our service offering.
For remaining questions please check
https://enidhi.net/2007/12/interview-with-club-mahindras-sr.html
(Sorry Jasmine-dont have any other feasible alternative than sharing the link)
My resort review of Club Mahindra coorg resort is available at Mouthshut here: https://mouthshut.com/review/Club_Mahindra_Resort_-_Coorg-135940-1.html
(MS needs to apply some corrections- Kodagu Valley and Coorg are same resorts. They are listed separately in MS)