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4.3

Summary

Club Mahindra Mount Serene Munnar
Amod D@amkd
Jan 01, 2009 08:15 AM, 16885 Views

Mahindra Holidays and Resorts Cares

Mahindra Holidays and Resorts is working closely with MouthShut.com to enhance customer satisfaction.

(Updated Jan 01, 2009)
Expensive Buffet / Poor Ala Carte service

First regarding food at CHM Munnar




  1. Club Mahindra Munnar is located 1 hour away from town of Munnar. So driving to town for lunch/dinner is not an option




  2. Buffet option is quite expensive (450 per adult for members) and they charge even for 7 year old




  3. Service in Ala Carte was poor in terms of taste and response time






Pros:




  1. Quiet location, good service




  2. Spacious rooms (I stayed in 1 bedroom unit)




  3. Clean bed sheets, towels




  4. Children play area though not too big, is OK






Cons:




  1. Club Mahindra forces you to have buffet lunch/dinner/breakfast




  2. Activities are announced and advertised, but all of them are not real. Almost all the activities are very expensive and do not make sense if you have your own vehicle/taxi






I would recommend that you plan your stay in Munnar so that you have at least 2 meals a day (breakfast, lunch) in Munnar town unless you want to spend 1000 Rs per adult per day at Club Mahindra.


Apart from food remaining aspects were up to the mark. Evening activities organized in activity center were quite nice.

Dear Member,Thank you very much indeed for bringing your experience to our attention and for giving us the opportunity to improve. We value our association with you and hope to bring you many joyful moments of togetherness with your family. Thanks & RegardsIndiraMember RelationsClub Mahindra
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