I was a Club Mahindra member. I took this membership in June 2005. I paid an amount of 42000/-(12, 000+30, 400 or 6-EMIs).
4 months Later, I came to know that I’ve to pay some 6500/- per year for 21 years(this amt may be increased yr by yr). I didn’t know this. Your Sales Executive "Siddh", Nariman point had cheated me, by not telling all these hidden costs. Also he gave me an invalid coupon(4 Days & 3 Nights Holiday offer from Club Mahindra). Also, I was told by your Sales person that I can book a holiday by giving a 15 days advance notice. After I paid 25% of the amt, I called to your customer service in Mumbai, to book a holiday week in Dec 05, Response I got from the customer care is "I’ve to wait for 45 days".I totally disappointed by your service and the cheating procedure. Sales man hide the hidden charges and obligations and limitations.
Finally, I requested to cancel my membership and asked either return my money or give the equal ant amount of holidays. I contacted Ms Natasha/Namritha in Mumbai, they always answer me that they will come back to me later, till date I never received a call from them or any other executive from MHRIL.
That cheating Sales man Siddh is not contactable since long time. As he was an employee of Mahindra. when I subscribed the membership, I feel I’m cheated by your Company. Customers are here not to increase your profit by 1000%. We are here to buy service from you. How can you expect money without giving any service.
Later I called to your customer care to know the status of my refund and came to know about my cancellation. Even I don’t know when my membership was canceled. It was not communicated to me. On what basis Can you charge a rupee from me? I didn’t utilize* a Single holiday* and didn’t get any service. Why are you cheating me. You are harressing me by not refunding my hard earning money.
Why do you waste my time? I didn’t get any service from you after paying 42400/-. Please Return my money back ASAP.
Reply me
My contact No. 9867728499
Jay
SO STAY AWAY FROM THIS CHEATING CLUB