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They loot you in the name of "zero cancellation charges". It is not airlines. they collect several charges. They very comfortbly loot you.
Example I booked a ticket which waitlisted. Tikcet Fare 1245+ IRCTC Charges 35+ Confirm Ticket charges 40+ Gateway 36+ zero cancellation charges 249= Total 1605. When I cancelled the waitlisted ticket I received only 1180/-. So in this transaction I lost 415 which is profit to Confirm ticket. In case confirm ticket is cancelled then to some extent I can understand but the waitlisted ticket? Is it not a licenced LOOTEE?