If you are also victim of CV like me, please follow up with your banks.
Before closing, let me summarize the process for getting back your money from CV:
Send a email to CV, asking them to cancel your membership - note: they may not revert back to you, but this mail is important for you and your Cred824it card, as it shows that you have tried to follow with CV, before approaching the bank.
Call the Cred824it Card call centre and discuss the issue with them. Surprisingly(or not so surprisingly) most of the executives – even freshers’ -are aware of the process for addressing issues concerned with disputed transactions. Once you understand the process for filing the Transaction Dispute, download the necessary form/s and complete the required details and send them back to the bank. When interacting with the bank, be honest, they deal with lot of disputed transaction and if they feel that you are not genuine, they may choose not to take up this investigation.
If possible, file the dispute as soon as possible. Also, understand that Banks would take 50-60 days for investigating and resolving the issue– be patient!
If bank directly takes up your dispute with CV, most probably, you would recover the money. Reason: HDFC has informed me that they asked the CV to respond to my allegations and gave them some 50 days timeframe to respond, as expected CV never did’respond’ because they would need to respond in written to various policies, which I have questioned.
Personal request: please forward this post link to as many victims as you can.
Follow this Facebook page(facebook.com/countryvacationsfrauds) so that we could discuss and resolve any Questions.
Please send a mail to MasterCard, I know that in this post I said these guys doesn’t care for us, but a large number of mails from victims may actually make them look into this issue and disassociate with CV.(email: consumer_inquiries@mastercard.com.
IF ANY DOUBTS WRITE TO ajayandal2@gmail.com