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4.6

Summary

Country Holidays Travel India
Anuja Raut@rautanuja6
11 days ago, 126 Views

Country Holidays Travel India Private Limited Cares

Country Holidays Travel India Private Limited is working closely with MouthShut.com to enhance customer satisfaction.

Pathetic, unprofessional, totally disappointed

Bad Experience with CHT after 1st time they not even provide the availability in hotel they showcased on their home page. Their some of executive like manoj is very good coordinator. giving prompt reply. but he is not looking into booking or reservations. he is looking into AMC. Their coordinator Bhawna and Nisha gave me very pathetic experience of their booking process and redeeming voucher’s. tried to speak to nisha since two days. but not answered single call, she just drop the message on whats app and gone. not listening or replying whats my query. and what to say about bhawana she is not even take effort to look mail carefully whether its new or old request. just write mail very rudely stating that stick to one trail mail. I can attach a screenshot also. and regarding vouchers they are providing for flights while renewing AMC are just useless. guys pls dont fall for the vouchers they offered, because they just reject redemption request mentioning that “ We are extremely sorry for the inconvenience to you, We are unable to proceed with your flights booking as of now and requesting you to please drop us a fresh request after some time for any new booking query.”


now what to say on this reply.


feeling like made huge mistake by investing our money with CHT.

Issue Resolved
(0)
Dear Ma'am,Sorry for the inconvenience caused to you. Our team has already contacted you and shared the update of the unavailability of the voucher redemption period as of now. As per the recent update, your query has been addressed and resolved.As informed to you, you can easily avail the vouchers as per the availability.Regards,Country Holidays Travel India
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