Country Holidays Travel India Private Limited is working closely with MouthShut.com to enhance customer satisfaction.
I am member for CHT since 1 year. As a customer I am feeling very much helpless.
They provide me a free 1 night stay where experience was good. After that their service is really bad.
Their app is not working at all
Even there customer care executives not able to use it correctly. I talked with them several times and fill the request. Still they asked me to fill many time and after few days they said that they received the blank request.
there is no customer care eacalation.
I am not able to book the hotel after too much struggle.
Please beware of there advertising- you will noticed that none of the review is uploaded by the customer on Facebook. They upload it by themself - looks like they take these video after providing 1 free night. Atleast it happened to me.
Please be careful with your money…