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Country Vacations
Bangalore

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Country Vacations, Bangalore
syed imran@sipask
Apr 15, 2015 12:38 PM, 21048 Views
ITS A TRAP..TRAP..TRAP..FALSE PROMISES....

Just go through my conversation with Country vacations executive.You will come to know how they will cheat.


Me: I am planning familytrip to Mumbai on 30th April’15, how can you help us & what all benefits we will get if I become country club member.


Executive:


We have more than 5 locations in Mumbai where you can stay & many more tie ups hotels which you can select for accommodation.Accommodation is free where you have to pay only 300-400 rupees per night as Tax.( FALSE INFO)


Actual scenario: They don’t have any accommodation facility in Mumbai, have only in Lonavla, around 100 kms from Mumbai tat too associated property for that we have to pay 1200 per night.


Executive:


•   You can book flight tickets as soon you become our member.(FALSE INFO)


Actual scenario:  We can book tickets only after 15 days of becoming the member.As I have planned trip on 30th and not able to book tickets till 27th April, flight tickets will be booming and it’s a loss for me.


Executive:


•   You can sell tickets to travel agents if you didn’t utilize, we( Country Club) will provide you travel agent details.(FALSE INFO)


Actual scenario: We cannot sell tickets, as per your call center executive.


Executive:


•   Free pick & drop from airport, at free of cost.


Actual scenario: Charges applicable, as per your call center executive.


Executive:


If we pay 17000 rupees, 3 years(9 nights+ 10 days) holidays you can utilize+ 6 night 7 days stay complimentary from country club( FALSE INFO)


Actual scenario: Nowhere it is documented about complimentary holidays.


Executive:


We don’t have to pay tax with EMI if we purchased through credit card.


Actual scenario: I received sms from bank that there will be no free EMI.


Executive:


•   She told me that in studio flat up to 8 members will be allowed.


Actual scenario: Later I came to know that only 3 Adults allowed.


Executive:


•   Customer will receive cards only in 3 days.


Actual scenario: It needs more than a week, as per your call center executive.


Dont fall into trap!

(3)
Dear Member, Good Afternoon! We have gone through your queries mentioned in your blog. We would like request you to kindly provide your membership number and contact number so as to understand your queries completely and resolve the once for all. We would like to inform you that we are sending more than 2000 members every month for morpheushumanlidays across our properties and exchange partner properties. Yearly approx we are sending more than 30000 members and more than 1 lakh room nights are allotted to members. I am sure you have taken membership to enjoy morpheushumanlidays and clubbing facilmajeechaes along with your kids. Please be rest assure that we will provide you best of our services as per the membership scheme taken and membership form signed by yourself.Download our Android & iOS based Country Club App from Google Play store for real time bookings and information about our events along with all properties details across the globe. Click below link https://play.google.com/store/apps/details?id=com.ccil&;hl=en Kindly follow the below link and give the complete details. Kindly click or copy and paste the link http://countryclubindia.net/reachus/ to browser and give your details of your membership, so as to help you and understand the issue better to resolve. You can also reach us on below numbers and e-mail IdsFor Country Club Membership call us on: 040- 040 44331360E-mail Us On: centralcustomercare@countryclubmail.comFor Country Vacations membership call us on: 040-44331330/67484444E-mail Us On: centralcustomercare@countryvacationsmail.comBest Regards,Response TeamCountry Club morpheushumanspitality & morpheushumanlidays
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