Further to the commitments.I have visited the Country Vacations office in Himyathnagar 3 weeks back.I have given the feedback to the floor manager about the wrong commitments given during the pitch , and I demanded for the Refund of amount becuase of following reasons
About Visit to the Country Club -Medchal
Whatever commitment was given was not honored.
Visit to the country club-Medchal was pathetic Rajeev_Vermacially food.
Food at road side will be better than Club @Medchal .
Food is almost 2 times higher than normal resturant.
Resturant maintainence is poor and completly shabby.
Food Table filled full of House flies.
Room which was offered first , was OK, but bathroom no TAP is working
Flush is not working in the Bathroom.
About SPA KIT & SPA SERVICE.
SPA kit said was free, but to sudden surprise it was issued to me @ cost of 350/- each.
At the time of sale it was told to me as life time validity.But it was one year validity, (Middle class person like me cannot fford to spend 10, 500 Inr for year....great way of marketing to fool the people and earn money)
Finally I told my wife atleast we will be satisfied with SPA and visted Country Club -Begumpet.
To my utmost dis-satisfaction it was the most Pathetic SPA which was offered.
Visit to Country Club Service-Himaythnagar
To meet your executive , i have waited for 45 mins, inside the cabin which was offered to me.
Inspite of requests and reminders to the receptionist to make attend early, first person only came when I yelled at the reception.
First person who came was clue less and could not able to answer anything when I explained my whole summary & asked for process of refund.
Then he shifted from front cabin to one dark small cabin(Power cut off), again they made sit there for 20 mins.Then again when I yelled another person came.
The message to the person has not gone for what I have come, again I explained him whole scenario and demanded for refund..
As usual he was helpless, he transferred my problem to floow manager.
Again I have been promoted to nice empty big cabin along with Lady floor manager.
She was very nice to listen my whole story from the start to end.Then when I asked for refund , she said we will offer free gift as a token.
I told this gift which will be offered will also have some cheap marketing tricks for which again I need to shell out some money for the worst expected service.
Finally she has given the number of his manager who also co-incidently working in the same organization who was absent on that day and convinced me by saying that manager will come back to me next day.
POST VISIT AFTER HIMYATNAGAR OFFICE
The number which was given tried for continiously two days, no body dared to lift the call, niether I have recieved any call from them.
Now explaining whole scenario, i fully demand for the refund, or else please dont force me approach the consumer forum.......................................
If I dont get reply by tommorow, be ready and meet you in the consumer forum, and dont take me lightly as any other customtakeouter who will listen and try to prolong the issue, since I am also the Service Manager for MNC company.
A very disatisfied customtakeouter......IF ANYBODY CAN HELP ME PLZZZ SUGGEST
Regards,
Vikas Jaiswal
9000660684