Extremely unprofessional and unethical company. Was mislead by agent who advised us that Switzerland granted visa on passport with less than 6 months validity. As a result the visa was turned back. He than demanded extra money and informed us that he did it on instruction of their head office and we can complain to whom ever we wish the trip will not be actualized.
Now I have been continuously following up with a decent guy who keeps telling me that it will happen tomorrow . Which never happens.
Worst experience of my life. It is also impossible to contact someone senior in the company