Am so suprised reading the number of comments of people ending up horribly with the tour for which they had planned months in advance and putting up sooo much of money, i am too a part of d group. I and my husband after hearing the so cald good brand name of CNK applied for a european tour here, in SURAT s CNK as my husband is frm surat. We had initially planned for the EUROPEAN FIESTA, a 12 day tour plan to which at the last moment before our journey they said that they dunt have enough memebers for the plan so they had supposedly cancelled the plan or asked us to wait for a month , instead they said on 7 th of july they have anoder tour plan EUROPEAN BONANZA which was a 15 day trip and exceeeded the cost by 70 grands for us two. Still we relented as we were less on time and since we were anticipating this journey since a long time, we gave it a green signal, communications with the surat CNK manager were made and we were supposed to fly on 7 th of july for our tour, and when on 2 nd of july my husband spoke to the cnk executive who was co ordinating with us, he told us we could NOT PROCEED with the trip as they were less on seats and couldnt accomodate us, this was simply horrendous, damn annoying and very unexpected. It is like, what are we paying 3. 5 lakhs for ??FOR this kind of treatment and mental torture .
Before the TRIP , for the visa formalities also we were being misguided as there was lack of proper communication with terms of giving right information and then on top of it they were blaming us for forgetting to carry certan documents when infact we were not properly told about it only my husband who had come from surat had to wait for one more day leaving his important work, just to re arrange the documents and with the help of a xerox center we took the necessary documents on the company s letterhead of his father s organisation. Also due to this hosh posh a friend of our s who is taking the same tour , his visa got rejected and then he had to re apply.
Right now after all this happening and witnessing this personally , the whole COX AND KINGS has left a bitter taste and before starting the journey only we are unsure about how the entire journey would shape up, after reading people s comment about their bad experience with CNK . Am wondering should I like opt for anoder tour operator and how do I get my entire money back, SINCE it was an utter, sheer and a big disappointment to us. People plan for their vacaation to have a great time and memorable experience highly unlikely like this one S : people who have already been on CNK european tours guide me whether I should stay with them or opt away also which tour operator for european trail should I consider.
Thanks! AND COX AND KINGS :u better give a proper and practical solution and jus dunt copy paste ur universal format asking us to revert back.